WNS Walk in Drive

Application deadline date has been passed for this Job.
This job has been Expired
Hema HR
  • Post Date: November 6, 2024
  • Applications 0
  • Views 41
Job Overview

WNS Walk in Drive for a Voice and Non Voice Customer Support Executive – Insurance, This is an Excellent Opportunity for 0 to 3 Year Of Experience and Qualifications is B.Ed in Any Specialization, B.B.A/ B.M.S in Any Specialization, BCA in Any Specialization, B.A in Any Specialization, Other Graduate, B.Com in Any Specialization, B.Sc in Any Specialization are eligible to apply. This Job Location is in Bangalore. For More Information about Reliance Jio Walk in Drive for Voice and Non Voice Customer Support Executive – Insurance, Check the below sections.

Company Name : WNS

No Of Posts : 40

Job Role : Voice and Non Voice Customer Support Executive – Insurance

Experience : 0 – 3 Years

Qualifications : 

Job Location : Bangalore

Salary :  Not Disclosed

Job Type : In Office, Full Time 

Click Here to Apply For Job

Job Description :

Role & Responsibilities :

Respond to customer queries through Email/Chat/Voice Support

  • Research and resolve customer issues using the tools and applications provided
  • Identify and escalate issues to supervisors wherever necessary
  • Document all calls as per the standard operating procedures
  • Follow up on customer calls wherever necessary
  • Identify and escalate to management any deviations observed in the call trends
  • Maintain expected Quality Targets
  • Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met.
  • Meet internal Production, Utilization and Productivity target.

Preferred candidate Profile Required Qualifications:

  • Preferred Commerce Graduate from a recognized university (Technical Graduate’s and Postgraduates are not eligible like BE, MBA, MTech, MCA)
  • Proficient in computer applications
  • Excellent listening, verbal and written communication skills
  • Good logical, analytical and problem solving abilities
  • Attention to detail and accuracy
  • Good interpersonal skills and strong client focus
  • Ability to communicate clearly, concisely and effectively

Walk-In Details:

Interview Date: 6th to 15th November 2024

Interview Time: 11:00 AM till 5:30 PM

Interview Venue:

WNS Global Services, Plot 8A,
Rmz Centennial, Kundalahalli Main Road,
Whitefield, Epip Zone, Brookefield,
Bengaluru, Karnataka 560048

Contact – Deepak

APPLY NOW

For More information about the WNS Walk in Drive for Voice and Non Voice Customer Support Executive – Insurance, Visit this Page and Follow our www.exclusivejobs.in Website Regularly.

Job Detail
Shortlist Never pay anyone for job application test or interview.

Related Jobs (1)

Safety Information

  • Safety Tips for Candidate

    Bank or payment details should not be provided when applying for a job. JobCareer is not responsible for any external website content. All applications should be made via the 'Apply now' button.

  • Safety Tips for Candidate

    Far much that one rank beheld bluebird after outside ignobly allegedly more when oh arrogantly vehement irresistibly fussy penguin insect additionally wow absolutely crud meretriciously.